"Knoxville needs underground power lines and better storm drains. I lived on Laurel Avenue during the spring hellstorm of 2011 and had no power for 10 days. If I had lived in parts of Fountain City then, I could have opted to have my house flooded instead. Every couple of years we have that kind of weather, and every time it happens everybody acts surprised. Well, I'm not anymore. Start building storm-proof utilities, please."
—Bob Montgomery, UT alumnus and 2011 Hellstorm survivor (who provided this quote weeks before the January flooding and power outages)