What Knoxville needs is a more family friendly mass transit system. It would save on auto-related costs and reduce traffic congestion and the number of accidents. Most people I know are afraid to ride public transportation in Knoxville, and I think it comes from the low number of people who frequent the buses. It would help to have an initiative to encourage everyone to ride instead of driving. More frequent stops in West Knoxville would also help. Right now, if I were to ride the bus to work, I would be afraid I might miss the last morning or evening stop.
—Stephanie Edwards, freelance wedding photographer