Quote of the Week: "It can't fail."

"This is a system that handles 9½ million vehicles. It can't fail."

—Tennessee Revenue Commissioner Richard Roberts, commenting in The Tennessean about the state's failed $40 million program to revamp its car title and registration system. Roberts pulled the plug on the decade-long effort and opted to keep the state's 25-year-old mainframe running because the new networked system had more than 600 problems, according to a consultant.