Best of Knoxville 2011: National Chains

Best National Chain Department Store

Dillard's

Runners Up: Belk, Kohl's, Target

Best National Chain Restaurant

P.F. Chang's China Bistro

Runners Up: Bonefish Grill & Cracker Barrel (tie), Chili's, Olive Garden

Best National Chain Book Store

Borders

Runners Up: Barnes & Noble, Books-A-Million, Hastings

Best National Chain Homewares Store

Lowe's

Runners Up: Bed Bath & Beyond, Home Depot, HomeGoods