Need Somebody to Answer the Phone?

Callers to RSVP Knoxville Mayor Madeline Rogero’s budget lunch at Ijams Nature Center have been surprised to log their response with an operator in Orlando, Fla.

Outsourcing?

The city says it was a specific contract to log and monitor all the calls for the lunch so that none would be missed and to ensure getting an accurate headcount on attendance.

The mayor will present her 2013-2014 budget at a noon lunch at Mead’s Quarry on Friday, April 26.

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