Best National Chain Department Store
Dillard’s
Runners Up: Belk, Kohl’s, Target
Best National Chain Restaurant
P.F. Chang’s China Bistro
Runners Up: Bonefish Grill & Cracker Barrel (tie), Chili’s, Olive Garden
Best National Chain Book Store
Borders
Runners Up: Barnes & Noble, Books-A-Million, Hastings
Best National Chain Homewares Store
Lowe’s
Runners Up: Bed Bath & Beyond, Home Depot, HomeGoods
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