622-EATS' 30 Mile Takeout Radius

David Stanley and Mandy Leventhal were trying to address a personal issue by starting 622-EATS, which coordinates take-out delivery from numerous local restaurants up to 30 miles from downtown. “We live in the North Hills neighborhood and always wondered why we couldn’t get any decent food delivered,” he says. “We were sick of the pizza triumvirate, and Take-Out Taxi does not service any part of Downtown Knox nor anything further east than Sequoyah Hills and we thought that was totally unfair!”

Since Jan. 1, 622-EATS has been trying to right that wrong, specializing in large drop-off catering and individual lunch and dinner orders from places ranging from Pete’s Coffee Shop and F.A.T.S. BBQ to Shono in the City and Regas. The ordering happens online, days in advance or 45 minutes before the food arrives on the doorstep. After a “long string of very slow days” the business set a modest record for deliveries Thursday, Jan. 20. “Then by some sort of miracle we tripled that day on Friday,” says David. He also teaches history online for the University of Phoenix, and says the couple will decide if the business is workable in five months. “I’ve seen it work in other cities this size, so I’m confident.”

To place an order: 622eats.com, or call 622-EATS

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Comments » 4

VolStudent2011 writes:

Their delivery is slow at best, and the current selection doesn't even begin to justify the delivery cost. I really liked the company for a while, but the service began slipping, and after talking with a driver I learned that they work on tips only, regardless of miles driven by the driver or the large delivery fee imposed on the consumer and the merchant by the Leventhals. I have since switched to Vol Menus and highly doubt I will ever use 622-eats again!

David writes:

in response to VolStudent2011:

Their delivery is slow at best, and the current selection doesn't even begin to justify the delivery cost. I really liked the company for a while, but the service began slipping, and after talking with a driver I learned that they work on tips only, regardless of miles driven by the driver or the large delivery fee imposed on the consumer and the merchant by the Leventhals. I have since switched to Vol Menus and highly doubt I will ever use 622-eats again!

This is David Leventhal, the owner of 622-EATS. The above statement is utterly false - the author is likely a disgruntled ex-driver.

622-EATS affiliated drivers are paid tips AND delivery fees by the customer, and the drivers keep ALL of the delivery fees.

With regard to our service and delivery times, I would encourage anyone reading this to give us a try - we quote 45 minute delivery times and very rarely take longer than that.

The difference between 622-EATS and Vol Menus is the amazing selection of restaurants we have compared to Vol Menus. Additionally, at Vol Menus you can only order deliveries from restaurants who already have delivery programs; 622-EATS allows you to order from restaurants that do not have delivery :~)

I would also encourage anyone reading this to call me directly if you'd like to know more about my business: 865-622-3287

thereal2gs writes:

This company has very poor service and obviously needs to hire more employees since they cannot provide good customer service on Sundays due to the fact that they are understaffed. I am definitely not a disgruntled driver for this excuse of a company. The owner himself has a bad attitude which shows when he answers the phone. There are better ways to find out how horrible the service is. Just call and ask for the owner. He will gladly tell you that he is too busy to help with your needs like he did for me.

nicknugget writes:

in response to thereal2gs:

This company has very poor service and obviously needs to hire more employees since they cannot provide good customer service on Sundays due to the fact that they are understaffed. I am definitely not a disgruntled driver for this excuse of a company. The owner himself has a bad attitude which shows when he answers the phone. There are better ways to find out how horrible the service is. Just call and ask for the owner. He will gladly tell you that he is too busy to help with your needs like he did for me.

I think you have the wrong idea..

My name is Nick and I am the Manager of Operations at 622 EATS. As David stated before, feel free to call us at (865) 622-3287 and either David, Alex (our CSR) or I will gladly explain our service and set up an order for you from one of our 51 participating restaurants.

We pride ourselves in getting your food delivered on time. Generally we quote 45 minutes to an hour delivery times, as well as getting your food delivered still hot from your chosen restaurant's kitchen.

Any errors, if they do occur, will be corrected by our team in a timely matter.

If you call and are asked to be placed on hold, I personally assure we will get to you as soon as possible because you, our customer, are the lifeblood of this company.

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