Harley-Davidson recently awarded Smoky Mountain Harley-Davidson with the Motor Company's very prestigious Gold Bar & Shield Circle of Excellence Award for the 2008 calendar year.
The award is given to the top 25 Harley-Davidson dealerships in the United States. Smoky Mountain Harley-Davidson earned the award based on their motorcycle and related product sales performance, an evaluation of customer service and satisfaction, and various operational measures.
"Scott Maddux and the team at Smoky Mountain Harley-Davidson earned the number one ranking in the U.S. for all Harley dealerships east of the Mississippi for this prestigious award," said Jeff Merten, Harley-Davidson's Vice President and General Manager of North American Sales in a press release. "This could not have been accomplished without delivering an exceptional experience to our customers. The team at Smoky Mountain knows how to do it right. Their events and concerts at The Shed are absolutely a benchmark for the industry."
Smoky Mountain Harley-Davidson (at 1820 West Lamar Alexander Parkway) has been in business in the Maryville area since 2004. Coming June 1, it will venture into Kentucky with the opening of Wildcat Harley-Davidson.