BEST NATIONAL CHAIN DEPARTMENT STORE: Dillard's
Best National Chain Department Store Runners-Up: Belk, Kohl's, Target
BEST NATIONAL CHAIN RESTAURANT: P.F. Chang's China Bistro
Best National Chain Restaurant Runners-Up: Bonefish Grill & Cracker Barrel (tie), Chili's, Olive Garden
BEST NATIONAL CHAIN BOOK STORE: Borders
Best National Chain Book Store Runners-Up: Barnes & Noble, Books-A-Million, Hastings
BEST NATIONAL CHAIN HOUSEWARES STORE: Lowe's
Best National Chain Homewares Store Runners-Up: Bed Bath & Beyond, Home Depot, HomeGoods
