BEST NATIONAL CHAIN STORES

BEST NATIONAL CHAIN DEPARTMENT STORE: Dillard's

Best National Chain Department Store Runners-Up: Belk, Kohl's, Target

BEST NATIONAL CHAIN RESTAURANT: P.F. Chang's China Bistro

Best National Chain Restaurant Runners-Up: Bonefish Grill, Chili's, Olive Garden

BEST NATIONAL CHAIN BOOK STORE: Borders

Best National Chain Book Store Runners-Up: Barnes & Noble, Books-A-Million, Lifeway Christian Stores

BEST NATIONAL CHAIN HOUSEWARES STORE: Lowe's

Best National Chain Homewares Store Runners-Up: Ace Hardware Store, Bed Bath & Beyond, Home Depot